Give Where You Live Privacy Policy

The Give Where You Live Foundation respects and is committed to protecting your privacy. We thus take extraordinary steps to handle any personal information collected on our website only in ways compatible with this Privacy Policy.

This website may collect certain information about your visit – such as the name of the internet service provider and the internet protocol (IP) address through which you access the internet, the date and time you access the site, the page(s) that you visit while on the site, and the internet address of the website from which you linked directly to our site.

Give Where You Live is the sole owner of the information collected on this website. We do not (or will never) sell, share or rent this information to others in ways different from what is disclosed in our privacy statement below. This information is only used to administer our website, analyse trends and to generally help improve our site, and will never result in your receiving of spam e-mails.

Information gathered from visitors

In common with other websites, log files are stored on the Give Where You Live web server – saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. This information is not linked to a visitor’s personal identification in any way.

Information entered on our enquiry form – including, but not limited to, email addresses – will not be sold, rented or leased to third parties.

Where registration is required, the visitor’s email and a username may be stored on the server. Email addresses will not be sold, rented or leased to third parties.


A cookie is a piece of data stored on the visitor’s hard drive containing information about the visitor. Cookies and tracking technologies are useful for gathering information, such as browser types and operating systems, tracking the number of visitors to a website and understanding how visitors use the websites they browse. This information can help customise a website for specific users. Give Where You Live generally uses cookies for login convenience only.


This Privacy Policy applies solely to Give Where You Live. We are not necessarily aware of, nor are responsible for, differences in privacy statements of external websites linked to or from ours.

Changes to our policy

We may need to update this policy from time to time, in order to address new issues and reflect changes on our website. Please refer back to this policy regularly.

Your personal information and privacy are very important to us. We have developed a privacy policy to ensure that you are informed about;

  1. How we collect information
  2. The use of that information
  3. If and when we will disclose that information
  4. Where your information is stored
  5. How you can change your information or preferences regarding receiving information from Give Where You Live
  6. How you can make a complaint if you are not satisfied.

Collecting information

We will typically collect your name, address, telephone number, email, payment card details, date of birth and gender. This information will collected using many different methods, however the main methods are;

  1. When you make a donation to Give Where You Live or participate in any fundraising activity
  2. Attend one of our fundraising events
  3. Subscribe to any of our communications
  4. Apply for a paid or voluntary position with Give Where You Live
  5. Apply to become a Give Where You Live volunteer

We may also collect information from third parties where you have agreed that that third party is able to hold your information and share it.

We also collect information from you should you view certain electronic communications that you receive from Give Where You Live. Information such as;

  • If you open the email
  • What links you view from the email
  • What webpages you view from the email and the number of paged viewed

This data is used to allow us to better tailor communication to you and determine your areas of interest within Give Where You Live’s activities.

Use of data

Any personal data collected will be used in manner that you would expect it to be used, as the law requires or as you have authorised. These uses may be but are not limited to;

  • Processing of donations, subscriptions and newsletters.
  • Processing of fundraising events and other activities.
  • Marketing and direct mail activities
  • Communications of the activities of Give Where You Live

Data disclosure and storage

We do not disclose your personal data to third parties unless required to by law. Your data is stored on secure servers in the ‘cloud’ and therefore may be stored outside of Australia. We use a third party to store your data that does comply with the Australian Privacy Principles. This data is currently stored on servers in Japan, Singapore and the United States. We will take all reasonable steps to ensure that the personal data we hold is protected from loss, misuse and unauthorised access. We operate secure payment gateways and do not store your personal credit card details.

Changing information and complaints

You may at any time seek to change or update the personal information Give Where You Live holds. You may also make a complaint should you be dissatisfied with our privacy policy or our handling of your private information. You may also ‘opt out’ of receiving any further information from Give Where You Live and ask that we delete all of your personal details. ‘Opt Out’ options will be readily available on all communications. To make any changes to your personal details or to make a complaint please call 03 5229 4364 or email

Continued use of the Give Where You Live website signifies your acceptance of our Privacy Policy.